The quickest, easiest way to manage your Unum benefits is here online. Log in to file a claim, request a leave, update your information, upload documents and more.
Monday–Friday
8 a.m.–8 p.m. ET
Call us at 866-679-3054
Can’t file online?
Fax claims information: 800-447-2498
(allow 14 days for processing)
Mailing address
Unum Life Insurance Company of America
P.O. Box 100158
Columbia, SC 29202
Commonly asked questions about Unum benefits
Yes! You can get a claim form at unum.com/claims, or contact your HR department at work. Follow the instructions on the form to mail or fax your completed form. But for fastest results, file online if you can.
Register online through our secure website. After you’ve registered, you can file and manage all your claims there, or on your mobile device.
Two-step verification is an online data protection method that creates an additional step to help protect your account information, even if your login ID and password have been compromised.
E-consent gathers your permission to transfer information electronically so that we can provide documents to you via our secure website or by email. Without your affirmative e-consent, we can only send you documents via the U.S. Postal Service or fax, which may cause delays. Likewise, you may only send us documents in the same manner.
If you have Unum coverage through a previous employer, reach out to us via phone at 866-679-3054.
If you’re not currently covered by Unum, or if you’re unsure, contact your HR representative.
You can check your claim status and manage your claim on the web at unum.com/claims. Or you can use our mobile app.