How tech is transforming leave management
June 16, 2021
Today’s leave management programs need to balance rising employee expectations, increasing compliance requirements and company workforce goals. And with the ongoing pandemic, complexity around leave and absence management is only accelerating. In this webinar, industry thought leaders discuss how new innovations and ecosystems are fundamentally transforming the leave experience for both employers and employees.
Watch on demand and learn:
- Key market findings on continued remote work, changes to sick leave and PTO policies, and absence program priorities
- How digital-first leave technology, powered by artificial intelligence, can create space for HR to focus on delivering personalized service
- How employee self-service and faster benefit payments can deliver on the benefit promise
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Expert advice to simplify managing intermittent leave
Featured speakers
Simon Camaj
Simon Camaj leads two of Mercer’s key specialty practices with over 250 resources focused on developing and driving solutions to help employers offer more effective and strategic Life, Absence and Disability (LAD) and Voluntary Benefits programs. He is also responsible for Mercer’s LAD and Voluntary Centers of Excellence, which were formed to improve efficiency and gain better purchasing leverage.
Over the course of his career, Simon has developed extensive industry and product knowledge as well as business-to-business and consumer insights. He has more than 20 years of industry experience in absence management, operations, account service delivery and distribution leadership. Prior to joining Mercer, he led a team of sales professionals focused on growing Aetna’s National Accounts Group Insurance. Simon lives in the Chicago area and has completed nine marathons (and counting) for two charities: Cancer-Free KIDS and The Children’s Tumor Foundation.
Zory Harter
Vice President, Absence Management Experience, Unum
For more than 12 years, Zory Harter has been one of the most impactful operational leaders at Unum. She joined the organization to lead the voluntary benefits and bilingual team in the call center — and has since served a variety of leadership roles. Her contributions to the operations design for Unum’s newest leave offering, Total Leave, saw her driving considerable operational transformations with new technology, processes and techniques to deliver a digital-first absence management service to employees and HR administrators. Zory continues to lead absence management teams across the organization by furthering Unum’s operational digital transformation and delivering an improved digital customer experience in the leave and absence space.
Susan Stowell
Vice President, Absence Management Offering, Unum
Susan Stowell drives the strategic vision for new enhancements to Unum’s leave and absence portfolio, guiding investments that improve the user experience with a modern, digital toolset. In this role, Susan interacts with customers across the United States in helping to solve their greatest leave management pain points and driving their strategic vision and digital intelligence. Previously, Susan led Unum’s Workforce Solutions consulting team, positively impacting customers’ experiences with unplanned absences. She has also worked extensively in healthcare.
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